I got mine yesterday and I have to be honest. It is an AMAZING phone. It could very well change my life and the way I do almost everything with communications and the internet. I will have to learn more about all of the amazing things it can do as soon as possible, but from a business phone standpoint it has a couple of problems.With that being said I have found a few problems. 1) The people at the Verizon store told me that it should just simply sync with Outlook. This is not true. In order to sync with Outlook you have to first sync your Outlook with your Google account. For me this is a concern because I don't like the 1,000+ contacts that I have gathered to be out on Google's cloud (that I can't really control). Once the Outlook data has synced with Google it will eventually trickle down to your phone.This is another problem for me because what if I want to quickly sync a new contact to my phone? I have to sync to Google and then just wait for it to show up on my phone. Not real happy about that one.Also, I run a 64bit Vista OS right now and from what I've read (this may be wrong) but the Google sync tool (that has to be downloaded and installed as an Outlook addon) does not work with the 64bit OS yet.It's hard to believe that with a phone as advanced as this one is that there is not a direct sync tool available.